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Customer engagement manager

Job title: Customer engagement manager
Contract type: Permanent
Location: India
Function: Sales Management Marketing Operations
Industry: Sales & Marketing
Salary: 50000
Reference: 32192
Contact name: Darren Loh
Contact email:
Job Published: January 01, 1970

Job description

Customer Engagement Manager

Job description

Plan to have 135 GW of renewables generation capacities in operation by 2030. 3GW is planned to achieved in 2025 by the Distributed Generation Business Unit (on-site solar) and 9GW by 2030.

Ambition is to develop in the next 5 years an international leadership and profitable presence in the solar distributed generation market.


• Develop strategic go-to-market plans and activities

• Act as the lead for implementing business development initiatives, including sales campaigns and growth platforms

• Monitor lead generation activities and provide frequent updates.

• Have a deep understanding of the customers activity, structure and coming up with proposals

• Manage the sales process, which includes supporting task and working with relevant teams.

• Identify and keep up to date with trends and gather market intelligence.

• Collaborate with Sales, Business Development functional specialists, Technical, Finance, and other resources as needed to support industry sector market segment and account team needs.

• Work with the sales teams to set the sales plan for each market including key account acquisition.

• Work with sales team to identify key accounts, brainstorm on actionable plans and timelines, and align with relevant team.

Qualifications/Experience required:

• University graduate with at least 8 years of sales experience, developing solutions and handling cost-benefit analysis.

• Has an entrepreneur mindset and is experienced in delivering results with regional teams.

• Strong analytical and quantitative skills

• Knowledgeable of market and industry dynamics

• Able to multitask and manage different processes concurrently

• Competent with the use of Microsoft Power BI, Power Point, Word and Excel, including the use of Pivot tables, reporting, charts.


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